Responsible Gaming
Gaming Should Be Entertainment
At BitStarz, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to understand the risks and play responsibly.
Please gamble only with money you can afford to lose, and set strict limits on your time and spending.
Age Verification
BitStarz is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction in Australia). We are committed to preventing underage gambling and take this responsibility seriously.
By accessing BitStarz, you confirm that you are of legal gambling age and comply with all local laws and regulations.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your behaviour, it may indicate a gambling problem:
- Constantly thinking about gambling or past gaming sessions
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to control, cut back, or stop gambling
- Becoming restless or irritable when trying to reduce or stop gambling
- Gambling to escape problems or relieve stress
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or others about gambling habits
- Jeopardising relationships, education, or career opportunities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or depression related to gambling outcomes
If you recognise these signs, help is available.
Self-Help Tools & Responsible Gaming Features
BitStarz provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Restrict the amount of losses you're willing to accept over a set period
- Session Limits: Set time limits for your gaming sessions to prevent excessive play
- Reality Checks: Receive periodic reminders during play to reflect on your gaming activity
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively to maintain responsible gaming habits.
Support Organisations
If you or someone you know is struggling with problem gambling, confidential help and support are available:
Australia
- Gambling Help Online – Free counselling and support service
www.gamblinghelponline.org.au - Lifeline Australia – Crisis support and counselling
13 11 14 (available 24/7)
United Kingdom
- GamCare – Free support and counselling for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Help and referral services
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
www.bzga.de
Take Action Today
Your wellbeing is our priority. If you believe you may have a gambling problem, or if gaming is negatively affecting your life, please reach out to one of the support organisations listed above.
Remember: Seeking help is a sign of strength, not weakness. Support is confidential, free, and available 24/7.
Play responsibly. Play for fun. If you need help, get help.